Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Saturday, 20 January 2018

NEW HAIR NEW ME

MY NEW HAIR

Snapchat: amymrmcguire
Email: missamymcguire@hotmail.com
YOUTUBE: MissRoseMcGuire

Good morning Little ones, what have you got planned today? I know that I'm writing this blog post, filming a wacky video, prepping a revision blog post for tomorrow, and continuous food shopping; fun right?
Any how, I've recently had my hair cut and I thought that it would be a great idea to write a detailed blog post! It'll consist of: where I had it done, how much it cost, will I go back, as well as the important factor ... Do I like it?
To ensure you are keeping up to date with my daily blog posts, click here to read more! Without any further or do, let's roll on the hair montage!

BEFORE
AFTER


BEFORE AND AFTER:

After months of battling anxiety, it was time for the cut, I never knew how long my hair was, but it was annoying ... It would get caught in my armpit as I slept, which meant if I moved my head, tonnes of innocent hair follicles would come with it, (tragic).
Other than that, I wanted a change, I was bored of my hair ... I'm in the process or preparing for balayage, the healthier the hair the better. 
I did the typical thing when hunting for a new hairstyle, and hit Pinterest, (who wouldn't?), I saw the perfect length, but it was literally half of what I had, thinking about it made me anxious; so I took to Instagram and people loved the idea! It made me feel more confident with that I was about to endure. 
I headed to Stonehills and booked an appointment for Wednesday 17th January at 2:30pm. I was committed, nothing but enthusiasm and terror stalked me, until the time was up. 

The day of the appointment rolled around, I walked through the door, and was sat down in a flash ... Shortly after I met the eyes of my hairdresser. He was extremely cool and relaxed, I went through what I was looking for, and he said, "that would look great on you, but I can sense that you are anxious, I won't cut  that exact length YET, grow accustomed to the idea, and then in several weeks time when you are available, I can cut the other half, how does that sound?"
Automatically, my anxiety disappeared like a wave in the ocean, I loved that he was being so considerate and caring towards how I felt, I've visited hairdressers that would have never done that, the fact that he did; made me feel more comfortable with him, and how capable he was at this job. Seeing that he only looked 20, he was talented in the way he approached his customers.
Now time to put his scissor skills to the test.
He asked if I needed any replenishment's, which I replied, "no thank you", he took me over to the sinks to wash my hair, (which felt fantastic), we started talking about how I dyed my hair black, and what lead me to make that drastic change, he thought I looked "cool"; which I didn't take seriously because I'm a loser. We continued the conversation in the cutting chair, he told me personal information about himself, of which we had in common, he loved photography, and adored messy curly hair, which is what I try to achieve when I style my hair, so when I said he could do that, he was extremely pleased. As not many people go for that look.
I let his creativity dance, it was lovely to watch how passionate he was about his job, you don't see that often enough. 
45 minutes later and it was a new me, I couldn't express enough how much I adored this new hair style, but I could tell that he was just as content. 
He proceeded to grab my coat and place it gently on me, I walked up to the payment desk and obviously paid for the treatment. Jamie, the name of my hairdresser, concluded with what we were going to do next, which I was so happy with, I couldn't wait to go a little shorter and start the balayage process again. Overall, I couldn't be happier, I feel so much better, a little change like a haircut makes all the difference. I can't wait to see him again, and witness what he does next, his innovation is out of this world. 

WHERE DID I GO? 

I've only been loyal to one hairdressers, and that's Stonehills, I can always trust them to get it right, no matter what level they are ranked at. Normally I don't mind who does my hair, but now that I've gotten to know Jamie, I don't think I could let anyone else touch my hair.
This isn't the cheapest place, but I pay a higher price for a reason, you get exceptional service, as well as their hairstyle you want.
For, having my hair cut, washed, blow-dried, and personally styled was a total of, £40. Which is actually quite good, you could argue that Supercuts can do it for £14, but I've seen my fiance make that mistake, and they botched his hair ... You pay what you get for, and I'm not playing Russian roulette with my hair, thank you very much. 
I think we all know the answer to, 'will I go back?' Obviously yes! I've been going there for a while, and I've never hated what they've done. They were ranked number one in my hometown, which if that doesn't convince you; I don't know what will. 

Well Little Ones, this is the end of my blog post, I really do hope you enjoyed the read! I will see you tomorrow with an education blog post! Time to get that revision on check! If you want fantastic grades, then stay tuned! I know revision isn't perfect, but we need to do it! Plus, I'm going to show you ways in which you don't want to shoot it!
Anyhow, time to say goodbye, but I will see you tomorrow! Remember to stay safe and stay tuned! I love you so much! :) x x x

Snapchat: amymrmcguire
Email: missamymcguire@hotmail.com
YOUTUBE: MissRoseMcGuire

Sunday, 19 June 2016

Shopping experience review

Lush Store review:

Hello and good morning Little ones! I'm heading off to get my retainers, but in the mean time I thought that I would write a quick blog post on my experience in most Lush stores.
Small disclaimer: I have not been paid by Lush to do this, I just wanted to share my positive experience at Lush. 
If you want to know my Lush experience, sit back, relax and have a banana :).




Side-note: I have been working in retail for 3 years now, I know what is expected from: sales assistants, supervisor, managers etc. This has helped me an awful lot, as I know exactly what to look out for when heading into a store; for example, customer needs etc. 

PRESENTATION:


  • Store layout:
    I have been to a multitude of Lush stores, and they always have a wide and spacious opening, this is also consistent throughout the entire store. This is a massive thumbs up for me, simply because my mother is disabled, she owns an electric scooter, I see her swerving through stores at times and there is no room for her! This aggravates me so much, but knowing that Lush offer a wide shop floor arrangement makes me extremely content. It also benefits the average Jo, it makes it easier for us to walk around the store, and not get in people's way. I know how frustrating it is when you want to look at the dragon egg bath bomb, but honey, please move :'). Something also that I love with Lush, especially on Oxford Street, they place the same product in different areas, so that people don't crowd around one product, this is bloody genius! Thank you Lush God! Gold star for Lush!
    In regards to where the products are in the store, they are clearly labeled, and have their own individual section. This is the best invention on earth, it makes the shopping experience so much easier and less stressful! From a customers point of view, the easier the company make my shopping experience, the more likely I am to buy into their brand. With Lush it's a no brainer! I love them as a company, they are perfection! 
  • Products presentation:Lush never fail to make their products look beautiful, and tasty! I remember when I took my boyfriend Chris, and he thought he could eat the soap; he was confused when I said he couldn't :'). As shown in the pictures above, the soap bars look like luxury chocolates; but they are presented in a straight line. This shows that they are organised and consistent throughout; and this reflects their outstanding business. In addition to this, I love the way they place their bath bombs in a triangle formation, it looks astonishing and so professional. From a customers point of view, having products that look amazing makes me feel that the business cares about their business, and that they care what their customers think. Being a fan of Lush for years I know that they go the extra mile when it comes to their customers, anyone that goes to Lush will know what I'm talking about, and if you don't just look at how stunning their products are. 
  • Staff presentation:
    They are consistent throughout, they all wear black and have aprons, just so they don't get their uniform dirty. It also hints that they are professional, simply because they are going to get messy during their job, especially when demonstrating a product. It lets the customer know that they look the part as well as acting like it. The fact that they are all consistent shows that they care about their image, and the impact that this has on the company; they evidently want to spread a positive message to their customers; and I get this 100% when I walk into a variety of stores. 

CUSTOMER SERVICE:

Without fail, every time I enter a store, there is always someone there greeting every customer that walks in. They are content and friendly; it feels like you've pumped into a friend. When you've wondered around the store, you get various customer assistants coming up to you and asking if you need help. But they aren't pushy, it literally feels like a friend talking to you. As a customer, this is so important, if you make me feel comfortable I will want to stay in the store. They make me feel wanted, they care about my needs and expectations, and are completely chill if they have to explain the ins and outs of a product. They make it hassle free which is a bonus! I hate it when I go into stores and they make you feel like you are being a pain; this in NOT the case at Lush. 
In addition to this, when you need a product explained to you, they will explain it slowly, they will tell you why it suits you, and if not they will recommend a different product. Which I find so helpful! As they want to make sure that they are benefiting you in every way shape and form. They also give you a live demonstration and let you test the products beforehand, this gives you the opportunity to see if you like the product or not, and if so they will pack it up for you.  

All in all, the people I have met in Lush are the nicest people I have ever encountered, I always love going to their store and I wish we had one in Welwyn Garden City. 

Thank you so much for reading, I hope you enjoyed this little blog post! Have a lovely day!
See you soon Little ones, stay tuned :) x x x